Client Services

Shipping & Returns

Every order is handled with care and intention. From packaging to delivery, we aim to make every JUNO AND JADE experience feel thoughtful and seamless.

Delivery

Every JUNO AND JADE order is carefully packed to preserve the integrity of the fragrance and the experience surrounding it.

Processing

Orders are typically processed within 1–3 business days.

Tracking

Tracking information will be shared via email or SMS once the order has been dispatched through our trusted delivery partners.

Timeline

Estimated delivery timelines may vary depending on the destination city and courier availability across India.

Returns & Damages

Due to the personal nature of fragrance products, returns are generally not accepted once an order has been delivered.

However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery with relevant photographs, and our team will assist you at the earliest.

For assistance regarding your order, our team remains available.

JUNO AND JADE
founder@junoandjadefragrances.com
+91 836-8508794